Screenshots are the window into the actual gameplay of the game and make my decision easier to make but only if they are done correctly, there are a couple of issues that i am seeing on an ever-increasing basis:
1. Screenshots are NOT Screenshots.

This is a classic example of a screenshot not being a screenshot. To me screenshots should be actual ingame pictures i should be able to see:
- who the player is
- the GUI
- other people,objects etc.

This is a proper screenshot as it shows ingame footage and all of the things the other one lacked. This is also from the same game as the first and shows that it can be done.
2. Screenshots are impossible to find.
screenshots should be the easiest thing to find on a website a nice clear "screenshots" hyperlink takes me straight to the place i want to be. On many games, more commonly in MMORPGs, the screenshots link is placed in a flash file which is nested in another catorgory ranging(from experience) in name from:
- Community
- Game guide
- Media
- Features
- Gallery
- and many more...
SO ALL COMPANIES OUT THERE PUT A DIRECT LINK ON THE HOMEPAGE OF YOUR SITE!